1000x500_LifetimeWarranty

 

Limited Lifetime Warranty

Origin Acoustics warrants to the original retail purchaser only that this Origin Acoustics product will be free from defects in materials and workmanship, provided the speaker was purchased from an Origin Acoustics authorized dealer.

If the product is determined to be defective, it will be repaired or replaced at Origin Acoustics’ discretion. If the product must be replaced yet it is no longer manufactured, it will be replaced with a model of equal to or greater value that is the most similar to the original. If this is the case, installing the replacement model may require mounting modifications; Origin Acoustics will not be responsible for any such related costs.

Requirements and Warranty Coverage

This warranty may not be valid if the product was purchased through an unauthorized dealer. This warranty only applies to the individual that made the original purchase, and it cannot be applied to other purchases. The purchaser must be prepared to provide proof of purchase (receipt). This warranty will not be valid if the identifying number or serial number has been removed, defaced, or altered.

This warranty does not cover the following:

  • Accidental damage
  • Damage caused by abuse or misuse
  • Damage caused by attempted repairs/modifications by anyone other than Origin Acoustics or an authorized dealer
  • Damage caused by improper installation
  • Normal wear, maintenance, and environmental issues
  • Damage caused by voltage inputs in excess of the rated maximum of the unit
  • Damage inflicted during the return shipment

Products Covered

This warranty only applies to all passive speaker products of Origin Acoustics.  Active products, such as amplifiers, electronics, and powered subwoofers are not covered under the Lifetime Warranty.  Please review the individual manual provided with each specific product for the warranty information.

 

Return Process

Before making any return attempts, it is required that you first contact Origin Acoustics. Return product to Origin Acoustics or your dealer, either in person or by mail. It’s preferable if the product is returned in the original packaging. If this isn’t possible, the customer is responsible for insuring the shipment for the full value of the product.

This warranty is in lieu of all other expressed or implied warranties. Some states do not allow limitations on implied warranties, so this may not apply depending on the customer’s location. (For more information, see Magnuson-Moss Warranty